Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can diagnose and resolve remote control issues during a single service visit, typically within 30-60 minutes. Common problems like battery replacement, reprogramming, or signal interference can often be fixed on the spot. If your remote needs to be replaced, our technicians carry a variety of universal and brand-specific remotes in their service vehicles. For more complex issues related to the opener's receiver, we may need to order specific parts, but we always aim to restore your remote functionality as quickly as possible—usually within 24-48 hours for part orders.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control issues can stem from several sources. The most common cause is simply dead batteries—we recommend replacing them every 12 months preventively. Signal interference from nearby electronics, LED lights, or even neighbors' remotes can disrupt communication. The remote's internal components can wear out over time, especially if it's been dropped or exposed to moisture. On the opener side, the antenna may be damaged or improperly positioned, or the receiver board may need replacement. Sometimes, the remote just needs to be reprogrammed after a power outage. Our technicians perform comprehensive diagnostics to identify the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes! We understand that a new custom garage door is a significant investment in your home. We offer flexible financing options to make your dream door affordable. Our financing programs include 0% interest for qualified buyers on terms up to 18 months, as well as extended payment plans up to 60 months for larger projects. We work with multiple lenders to find the best rates for your credit profile. During your free consultation, our estimator can discuss all available financing options and help you find a payment plan that fits your budget. We also accept all major credit cards, checks, and cash. Contact us today for a free quote and financing pre-approval!

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